Support
At Kidivity, we are committed to providing the best possible experience for you and your family. If you run into any issues, have questions, or want to share feedback, we're here to help.
Frequently Asked Questions
How do I cancel my subscription?
You can manage your subscription directly through the Apple App Store or Google Play Store settings on your device.
How do I delete my account data?
You can delete your account and all associated data within the app by going to Settings > Account >
Delete Account.
The app is not generating activities. What should I do?
Please ensure you have an active internet connection. If the issue persists, try restarting the app or
checking for updates in the App Store or Google Play Store.
Contact Us
If you need further assistance, please don't hesitate to reach out to our support team.